Help and support
Talk to our AI assistant any time about balances, cards, statements and loans. A person is always available if you prefer.
Aria
AI assistant · NovaTrust Bank
Available now
Uses your microphone. A headset works best.
- You're talking to an AI assistant. Calls are recorded and transcribed for quality and security.
- Account and card numbers are always masked on screen and in records.
- NovaTrust never asks for your OTP, PIN or password.
Conversation
Start a call and say what you need, for example “What's my balance?” or “I've lost my debit card.”
Call summary
Sandbox: test customers and what to say
All data here is synthetic. To verify, give the customer ID (or the registered mobile), the date of birth and the last 4 digits of the account. Real customers find their ID on the passbook, welcome kit or app.
| Customer | ID | Date of birth | Account last 4 | Card last 4 | Mobile | Try |
|---|
Try: “I applied for a personal loan last week, what's the status?” · “When is my next EMI?” · “No, I meant my vehicle loan” · “Send me the repayment schedule” · “Did my UPI payment go through?” · “I lost my debit card”